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Case Studies

In 2001, the company achieved the coveted position of being the largest two-wheeler manufacturing company in India and also, the ‘World No.1′ two-wheeler company in terms of unit volume sales in a calendar year. Hero MotoCorp Ltd. continues to maintain this position till date. They are having their Head office at Delhi , India .

Hero Moto Corp has rollout Sibial CRM system to distributor and dealers for taking care of daily business transaction like (Vehicle Sale, Parts Sale, Service Sale, Warranty Invoice ,Road Side Assistant, Purchase , Parts Purchase, Payment , Receipt and JV) . Now day to day transaction are recorded into “Hero Connect” CRM , But majority of dealers and distributors are using Tally ERP as their accounting system . Some of Dealers are also maintaining inventory into their Tally software . This will be repetition of data and time consuming task , as at some location it required five to six additional data entry operators for entering the data into Tally .

In this case “Tally Data Connector” product from Crystal Data Software had help them to Transfer Sibial CRM data directly into Tally ERP, what’s more Dealers can decide if they want to transfer data “Accounts with inventory” or “Accounts Only” . The system has been successfully deployed pan level India and catering the each dealer requirements.

Jaquar Group is a rapidly growing multi-diversified ‘Complete Bathroom and Lighting Solutions’ brand with a turnover of INR 3123 Crores in 2017-18 . Headquartered in Manesar, Jaquar Group has set up a one-of-a-kind environmental friendly office spread over a sprawling space of over 48,000 sq. m. (12 acres).
The building has been awarded the LEED Platinum Certified rating from the United States Green Building Council (USGBC) for the headquarters, the highest level of green building certification awarded to a building .

Jaquar is one of the fastest growing bath brands in the world with presence in over 45 + countries across Europe, Middle East, Asia- Pacific, Africa and the SAARC region.

Most of the dealers and distributors are using Tally ERP as their primary system. with no visibility what is the stock lying at dealers site , Jaquar had roll out “Tally Data Connector “ for Taking the daily sales and purchase along with stock statement from Tally to SQL Server . Mapping of items has been provided so only data related to Jaquar SKU will be fetching from Tally software.

Tally Data Connector keep the CSV on client machine of transferred data, in case dealers want to cross check what has been transferred to SQL server .

On basis of the data company is able to make their supply chain management effective , so that required stock will be available with each dealers .

Pidilite is a consumer centric company committed to quality and innovation. For decades, They have been pioneering products for small to large applications, at home and industry, which have forged strong bonds with people from all walks of life.

From adhesives, sealants, waterproofing solutions and construction chemicals to arts & crafts, industrial resins, polymers and more, our product portfolio is as diverse as it is ever-evolving. Today, their brands are trusted household and industrial names, and they are the market leader in adhesives.

Pidilite had large network of distributors, at the time of Material Delivery some key issue can be happened like

  • Wrong Supply
  • Short Supply
  • Damaged Goods due to Transportation

Apart from Material issue , there are some schemes are going on where company is provide some additional benefits to dealers and distributors

Now the claim related to material and schemes must be raised by distributors to Company.

Crystaldata Software had provided them the robust Electronic Claim Management System for their day to day needs . This system is linked to their SAP ERP software and having different logins like Distributor , Territory Sales In charge, Regional Sales Manager, Zonal Sales Manager, HOD, Gowdown Keeper , Head office .

Basically system is posting the Credit Note into ERP , based upon the Work Flow defined for each type of request .

Pidilite is supplying the material to Distributor and distributor is supplying the Material to Dealers.

First part : Distributor can put their orders into this system which will be integrated to SAP and their serviceability is available online to them .

Second Part : This system has been designed for Tele callers who are calling the Dealers on Behalf of Distributors and taking orders online . After taking the order , Order will be sent to their respective Distributor for delivery of goods .

Main features:

Favorite List of Material for Distributor and Dealers.
Visibility of Schemes going in their Zones .
Last Serviced Order Details.
Top items buy by dealers in that Zone.
Top item order by individual dealers.
Recording of no orders and conversation between tally callers and dealers.

Very Simple Solution for Critical work flow.